Approches et applications organisationnelles

 

Benoit, J. (2000). Une communauté de pratique en réseau : Le forum de discussion et la base de connaissances des inspecteurs de la Commission de la santé et de la sécurité du travail (CSST), 1996-1999. (Collection infomètre). Québec : CEFRIO.

http://www.tact.fse.ulaval.ca/fr/html/telecat/cpcsst.html

 

Brown, J. S. et Duguid, P. (1991). Organizational learning and communities of practice : Toward a unifying view of working, learning, and innovation. In M. D. Cohen et L. S. Sproull (eds). Organizational learning. (p. 59-82). London, ENG : Sage. OU Organization Science. 2 (1), 40-57.

http://www.parc.xerox.com/ops/members/brown/papers/orglearning.html

 

Brown, J. S. et Gray, E. S. (1995). The people are the company. FastCompany. 1 (nov.).

http://www.fastcompany.com/online/01/people.html

 

Brown, J. S. et Duguid. P. (2000). The social life of information. Boston, MASS : Harvard Business School Press.

 

Bumbo, N. et Coleman, D. (c.1998). Case study : Building a knowledge community at Viant : the case for using a holistic approach.

http://www.collaborate.com/publications/casestudy4.html

 

Chanal, V. (2000). Communautés de pratique et management par projet : À propos de l'ouvrage de Wenger (1998) Communities of practice : Learning, meaning and identity. M@n@gement. 3 (1), 1-30.

http://www.dmsp.dauphine.fr/Management/PapersMgmt/31Chanal.pdf

 

Cohen, D. (c.1998). Knowing the drill: Virtual teamwork at BP. Perspectives in Business Innovation. Issue 1, 14-19.

http://www.businessinnovation.ey.com/journal/issue1/features/knowin/loader.html

 

Davenport, T. (c.1998). Some principles of knowledge management. Austin, TEX: Graduate School of Business, University of Texas at Austin.

http://www.bus.utexas.edu/kman/kmprin.htm

 

Davenport, T. et Prusak, L. (1997). Working knowledge : How organizations manage what they know. Cambridge, MASS : Harvard Business School.

 

Davenport, T. et Prusak, L. (1998). Know what you know. CIO Magazine. February 15.

http://www.brint.com/km/davenport/cio/know.htm

 

Ernst & Young Center for Business Innovation (2000). Case studies in knowledge practices: British Petroleum Virtual Teamwork Program; Knowledge management at Ernst & Young; Knowledge management at Hewlwtt-Packard; Managing knowledge competencies at microsoft; Knowledge transfer at Mobil: using success stories for organizational learning; Real-world knowledge management: Whats working for Hoffman-Laroche; Customer knowledge management: The GE Answer Center; Customer knowledge management: Pioneer Hi-Bred International, Inc. [New York]: Ernst & Young Center for Business Innovation.

http://www.businessinnovation.ey.com/mko/html/case_studies.html

 

Glance, N. et Huberman, B. A. (1994). Social dilemmas and fluid organizations. In K. M. Carley et M. J. Prietula (eds). Computational organization. (p. 217-240). Hillsdale, NJ : Lawrence Earlbaum Associates.

http://www.parc.xerox.com/istl/groups/iea/www/fluidity.html

 

Hanley, S. S. (1999). Sharing knowledge. Communities of practice : A culture built on sharing. InformationWeek Online. April, 26.

http://www.informationweek.com/731/31ershr.htm

 

Hildreth, P., Kimble, C. et Wright, P. (2000). Communities of practice in the distributed international environment. Journal of Knowledge Management. 4 (1), 27-38.

http://www.emerald-library.com/pdfs/23004ac2.pdf

 

Huberman, B. A. et Hogg, T. (1995). Communities of practice : Performance and evolution. Computational and Mathematical Organization Theory. 1, 73-92.

http://www.parc.xerox.com/spl/groups/dynamics/www/communities.html

 

Huberman, B. A. et Kaminsky, M. (1996). Beehive : A system for cooperative filtering and sharing of information. Palo Alto, CAL : Xerox Palo Alto Research Center.

http://www.parc.xerox.com/istl/groups/iea/www/beehive.html

 

Johnson-Lentz, P. et Johnson-Lentz, T. (1999). Awakening technology. Collaborative telecommunity exploration. Virtual architecture. Organizational thinking partners. Site web d'applications organisationnelles consulté en septembre 1999.

http://www.awaken.com/

 

Kimble, C. (2000). Chris Kimble's Home Page. Site de références documentaires consulté en mai 2000.

http://www.users.cs.york.ac.uk/~kimble/index.html

 

McMaster, M. (c. 1998). Communities of practice : An introduction.

http://www.co-i-l.com/coil/knowledge-garden/cop/mmintro.shtml

 

Malhotra, Y. (1997). Virtual corporations, human issues and information technology. Training & Development. May, 30-37.

http://www.brint.com/interview/astdint.htm

 

Malhotra, Y. (1998). Toward a knowledge ecology for organizational White-Waters. Keynote presentation at the Knowledge Ecology Fair98 : Beyond knowledge management, Feb. 2nd-27th.

http://www.brint.com/papers/ecology.htm

 

Manville, B. et Foote,N. (1996). Harvest your workers’ knowledge. PlugIn Datamation. July.

http://www.datamation.com/PlugIn/issues/1996/july/07know1.html

 

Marshall, C. C., Shipman, F. M. et McCall, J. R. (1995). Making large-scale information resources serve communities of practice. Journal of Management Information Systems. 11 (4), 65-86.

http://csdl.tamu.edu/~marshall/jmis/jmis.html

 

Murray, P. C. (c.1998). New language for new leverage: The terminology of knowledge management. KM Metazine. Issue 4.

http://www.ktic.com/topic6/13_TERMO.HTM

 

Nickols, F. (2000). Communites of practice. Home page: Communities of practice. Overview; Communities of practice. Start up kit; Communities of practice. Roles and responsabilities; Communiites of practice. What it's like inside; Communities of practice. Definitions, indicators and identifying characteristics; Communities of practice. Selected readings; Communities of practice. Supporting technologies; Communities of practice. Two types of CoPs. Site de références documentaires consulté en juillet 2000.

http://home.att.net/~discon/KM/CoPOverview.pdf

http://home.att.net/~discon/KM/CoPStartUpKit.pdf

http://home.att.net/~discon/KM/CoPRoles.pdf

http://home.att.net/~discon/KM/CoPInside.pdf

http://home.att.net/~discon/KM/CoPCharacteristics.htm

http://home.att.net/~discon/KM/CoPReadings.htm

http://home.att.net/~discon/KM/CoPTechnology.htm

http://home.att.net/~discon/KM/CoPTypes.htm

 

Orr, J. (1996). Talking about machines : An ethnography of modern job. Ithaca, NY : IRL Press.

 

Perry, G. et al. (c.1999). Knowledge.net. Site de références documentaires consulté en février 2000.

http://hale.pepperdine.edu/~gyperry/km1/overview.html

 

Perspectives on Business Innovation (c.1998). Managing organizational knowledge. Perspectives on Business Innovation. Issue 1.

http://www.businessinnovation.ey.com/journal/issue1/features/toc/loader.html

 

Pòr, G. et al. (1999). Community Inteligence Labs. Site web de références documentaires et d’applications organisationnelles consulté en septembre 1999.

http://www.co-i-l.com/coil/knowledge-garden/index.shtml

 

Sharp, J. (1996). Notes on Going virtual by Ray Grenier & George Metes.

http://www.tfriend.com/cop/n-govirt.html

 

Sharp, J. (1997). Communities of practice : A review of literature.

http://www.tfriend.com/cop-lit.htm

 

Sharp, J. (1997). Key hypotheses in supporting communities of practice.

http://www.tfriend.com/hypothesis.html

http://www.rcinet.com/~sharpj/hypothesis.html

 

Sharp, J. (1997). Reading notes and links to literature on the "community of practice" concept. Site Web de références documentaires consulté en octobre 1999.

http://www.rcinet.com/~sharpj/cop.htm

 

Smethurst, J. B. (1997). Communities of practice and pattern language. Journal of Transition Management. Summer.

http://www.mgtaylor.com/mgtaylor/jotm/summer97/community_of_practice.htm

 

Snyder, W. M. (1997). Communities of practice : Combining organizational learning and strategy insights to create a bridge to the 21st century. Paper submitted to Organization Development & Change, Thunderbird Business School, Glendale, AZ.

http://www.co-i-l.com/coil/knowledge-garden/cop/cols.shtml

 

Snyder, W. M. (1999). Organization and world design : The Gaia’s hypotheses. Paper submitted to the Academy of Management, Division of Organizations & the Natural Environment, College Business, University of South Florida, Tampa, FL.

http://www.co-i-l.com/coil/knowledge-garden/cop/gaia.shtml

 

Stamps, D. (1997). Communities of practice : Learning is social, training is irrevelant ?. Training Magazine. Feb.

http://www.co-i-l.com/coil/knowledge-garden/cop/learnsoc.shtml

 

Stewart, T. A. (1996). The invisible key to success. Fortune Magazine. Aug. 5.

http://library.northernlight.com/SG19990714100004696.html?cb=13&sc=0#doc

 

VisionNest Publishing (1999). Community in the workplace website. A virtual community of community-builders. Site web de références documentaires consulté en septembre 1999.

http://www.vision-nest.com/cbw/index.shtml

 

Wenger, E. (1996). Communities of practice : The social fabric of learning organization. Healthcare Forum Journal. 39 (4), 20-26.

http://www.trusteemag.com/thfnet/th960401.HTM

 

Wenger, E. (1998). Communities of practice : Learning as a social system. (reproduit à l’intérieur du site web du Community Intelligence Labs). Systems Thinker. June.

http://www.co-i-l.com/coil/knowledge-garden/cop/lss.shtml

 

Wenger, E. (1998). Communities of practice. Learning, meaning, and identity. Cambridge, UK : Cambridge University Press.

 

WorkFrontier International (2000). Communities of practice support services. Site de références documentaires consulté en mai 2000.

http://www.knowledgeatwork.com/CoPSrvcs.htm